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A Winning Combination: Software-as-Services Plus Business Consulting and Process Services
By Laurie McCabe
January 30, 2004

Enterprise application outsourcer USi on Wednesday announced a deal with global HR outsourcing firm Black Mountain Group to combine USi’s expertise in PeopleSoft application hosting and management and payroll and payroll tax processing with Black Mountain’s business process outsourcing services.

“Many of our clients already run the PeopleSoft Benefits Administration module because they like the rich functionality the application affords, and they appreciate having one database of record running all of their human resources processing,” said Bret Hunter, USi’s General Manager, Product Development. “Through our partnership with Black Mountain, these clients can now take advantage of their application investment while outsourcing tactical, day-to-day application and employee support.”

With Black Mountain, USi will also be able to provide additional HR outsourcing services — including full benefits administration and retirement services — through a single database. In addition, employees will have a single number to call for address changes, benefits issues, and payroll-related questions.

“The integrated approach of USi and Black Mountain is the result of similar values between our companies,” said Robert Reers, Black Mountain’s Senior Vice President of Sales. “Like USi’s clients, our clients appreciate a high-touch service approach and will identify with the highly personalized services offered through this partnership. Many mid-size organizations are asking for flexibility and a human-touch to service, and together with USi, we can provide it.”

 

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