The Second Coming of ASPs? analysis — When ASPs first came on the scene in the late 1990s, they were billed as the future of software. When it didn’t happen right away, many companies turned their back on the model. Meanwhile, the ones who stuck with it have developed into solid companies. Has software’s future arrived?(May 5, 2004)
ASPnews Top 50 Criteria How we define the industry and set the criteria for the lists of Top 25 Providers and Top 25 Enablers. (Nov 13, 2003)
RightNow CEO Foresees End of Software Dinosaurs strategy — The hosted customer service and support solutions provider is on a mission to take over the agent desktop in the contact center.(Sep 23, 2003)
Divine’s Demise No Surprise strategy — The consensus is in, and it appears that recently bankrupt ‘extended enterprise company’ divine never really stood a chance of succeeding.(Jun 19, 2003)
The Hidden Cost of Software feature — Executive Input: With software maintenance costs equaling or exceeding licensing fees, is it time for the software industry to establish a standards model?(May 29, 2003)
Insurers Begin to Add ASPs to IT Policies trends — While no one has ever accused insurance companies and their agents of being adopters of technology, the property and casualty industry is beginning to embrace Web-based application services.(May 9, 2003)
A New Day for the SLA strategy — Service level agreements have been a fact of ASP life for years, but the focus is shifting from ‘five nines’ availability to a more business-oriented approach that delivers measurable return on investment.(Apr 4, 2003)
Developing an ASP Sales Force Compensation Plan report — Providing software as a service is proving to be a cost-efficient solution for businesses, but the model requires ASPs to develop a new approach for compensating salespeople, writes SCS Solutions’ Daryl Michalik. (Feb 21, 2003)
Top Ten Reasons Partner Programs Fail strategy — Nurturing effective partner programs is both an art and a science. The path to partnering success is paved with more than a set of criteria for others to join your gold, silver or platinum program, writes PartnerStream’s Marc Zasada.(Nov 27, 2002)
ASPs Try to Get the Price Right strategy — A per-user, per-month pricing model may work for some applications. However, more sophisticated pricing models mean more control for customers and more revenues for ASPs — talk about a win-win situation.(Aug 8, 2002)
ASPnews Glossary report — Not sure what OSS is? Don’t know a VSP from an MSP? Check out the ASPnews glossary of terms. (Jan 11, 2002)
Industry Basics: The Line on Access Providers feature — How do you access Internet-hosted applications? There are many options, which range in both sophistication and expense, writes ASPnews consulting analyst Phil Wainewright.(Jan 10, 2002)
How to Build a Pricing Model strategy — Forum feedback: From the ASPnews Discussion Forum, a reader offers this 11-step plan for crafting a pricing model.(Jan 10, 2002)
How to Succeed in the ASP Sales Channel trends — It’s probably the most important decision an ASP faces — how to sell its services. Contributing analyst Art Williams highlights some of the industry’s most effective strategies to help ASPs swim not sink in the channel. (Jan 10, 2002)
Industry Basics: Inside Infrastructure Service Providers Infrastructure service providers are a key component of the ASP model. They don’t provide the applications, but these backroom specialists ensure that Internet-based applications operate smoothly.(Jan 10, 2002)
What Makes a Top 20 ASP? report — In April, ASPnews unveiled its lists of the leading ASPs and infrastructure providers. While the basic criteria has been stated since the lists first appeared, many have asked for more detail. At ASPCON, consulting analyst Phil Wainewright delivered it. (Oct 11, 2001)
Industry basics: Service integrators report — Rather than go it alone, the first contact point for most business consumers of ASP services is the service integrator.(May 25, 2001)
Industry Basics: Application Service Providers report — In the complex universe of the ASP Value Chain, these pureplay powerhouses ensure that applications are delivered.(May 18, 2001)
The ASP Value Chain strategy — How do you make sense of the ASP industry? The mistake most people make is to put every ASP supplier into a single category labelled ‘ASP’. (Feb 1, 2001)
Anatomy of an ASP – Three Strands Of Development strategy — In its first premium content report, Packaged Software Rental: The Net’s Killer App (“Killer”), first published November 1998 and revised in March 1999 and again in January 2000, ASPnews.com outlined the origins, shape and directions of application services, and identified three separate trends from which ASPs are emerging.(Jun 6, 2000)
Anatomy of an ASP – Emergence of the ASP Channel strategy — A natural consequence of the multi-tiered computing architecture that enables the ASP model has been its resolution into a number of interlocking layers, each with its own areas of core competence. With various elements of the solution performed on separate, specialist servers, it becomes an obvious next step to have each of those elements catered for by separate, specialist providers. (Jun 6, 2000)
The ASP Value Chain strategy — The clearest definition ever of the ASP landscape, complete with a presentation-quality diagram you can download(Feb 9, 2000)
TMP Worldwide Won’t Proceed With Financing TMP Worldwide Inc. said that it will not proceed with the private sale of up
to $115 million principal amount of its Convertible Subordinated Notes due
2005, which was previously announced by the company on April 9, due to
unfavorable market conditions.
(Apr 22, 1998)