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Whitepaper: Measuring the Business Value of IT
A number of formal measurement methodologies exist for measuring the business value of IT. Simple ROI or other financial metrics are not good enough. By employing a consistent, repeatable, credible methodology that both the business users and IT are held accountable for and that measures projected business value as well as the actual value delivered, organizations can significantly improve their IT investment returns.
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Whitepaper: Achieving Optimized Business Outcomes
What distinguishes top-notch IT from merely adequate IT? Ask any two or more companies, or even any two executives at the same company, and you are likely to hear varying definitions of IT excellence. There is little doubt, however, that IT departments are increasingly being called upon to define and pursue excellence.
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Research Report: A New Mandate for IT
How can organizations encourage innovative behaviour from IT that contributes to revenue growth? To find out, the Economist Intelligence Unit surveyed senior executives in both technology and business functions from across the globe. Read their principal findings.
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Whitepaper: Clearing the Way for Smarter, Faster Decisions
This paper examines how you can gain reliable, accessible information from efficient, integrated IT systems and use that information to make faster, smarter decisions. The right decisions will lead to better operations and a stronger competitive position.
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IDC Whitepaper: In the Enterprise Long Tail—Will IT Matter?
This paper discusses the key IT and business priorities of small and medium-sized businesses. Learn about the challenges and opportunities for SMBs, as well as IDC's framework for SMBs to bridge their strategic goals with day-to-day operational activities.
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