STRATEGIES

An Infrastructure for Services
It's a problem that's about as old as the internet itself: as services get more complex and equipment more capable, customers aren't evolving at all. (Mar 21, 2006)

Insurers Begin to Add ASPs to IT Policies
trends — While no one has ever accused insurance companies and their agents of being adopters of technology, the property and casualty industry is beginning to embrace Web-based application services. (May 9, 2003)

Web Native ASPs Come Full Circle
trends — Early ASPs discovered — sometimes the hard way — that large customers wanted customization and integration. Today's crop of ASPs are now able to offer those efficiently thanks to Web-native architecture and Web services technology. (Apr 25, 2003)

Dorado Bets the Mortgage on Web Services
strategy — With its roots in the ASP industry and its future tied to Web services, Dorado has crafted a private-label financial services platform that facilitates mortgage transactions at some of the country's biggest banks. (Apr 11, 2003)

ASPs as BPOs — A Natural Evolution
strategy — Many companies that offer outsourced applications are finding that taking their services a step further by becoming business process outsourcers (BPO) is a natural evolutionary step — and one that customers expect. (Mar 28, 2003)

Hosted Model a Benefit to HR Market
strategy — In addition to the proven benefits of the ASP model (predictable costs and less burden on IT resources), many companies are finding that hosted human resources applications provide features they couldn't get any other way. (Feb 17, 2003)

The Tax Prep Battle Begins
strategy — Online sites are staking out their positions as the income tax filing season gets underway; the Internet is increasingly a battlefield where companies like H&R Block and Intuit compete for the hearts, minds and wallets of taxpayers. (Jan 21, 2003)

A Fresh Approach to Enterprise Hosting
AT&T is introducing new concepts and standards into the evolving Web hosting industry. (Jan 17, 2003)

Is Content King for ASPs?
trends — If content truly is king, then ASPs that provide services to manage that content should rule. But there's more than one path to the throne. ASPnews looks at three companies that are taking three different approaches to offering hosted CMS. (Jan 14, 2003)

BT Ready to Ignite Its ASP Business
strategy — Telcos have struggled in the ASP market, but their network infrastructure and strong customer bases hold great promise for delivering software as a service. British giant BT has reorganized its hosted offerings and appears ready to deliver on that promise. (Jan 3, 2003)

New Letters of the Law — ASP
strategy — NetDocuments has evolved from installing LANs for companies in the legal profession to offering ASP services to many of those same practices. (Dec 6, 2002)

Financial Services ASP Offers Development as a Service
strategy — Alltel takes a unique approach to combine the efficiency of an ASP solution with the competitive advantage that comes from a fully customized application. (Aug 16, 2002)

OASIS Demos SAML 1.0
strategy — The fledgling Web services standard is key to the competition or the cooperation between Microsoft Passport and the Liberty Alliance. (Jul 15, 2002)

Stock Exchange Bullish on ASP
strategy — The London Stock Exchange was so pleased with its electronic trading system that it decided to offer it as an ASP-delivered service to others in the industry. (Jun 27, 2002)

ASPs Head for Portals
strategy — Portal operators such as Yahoo!, Lycos and Google are ramping up their paid-service portfolios faster than you can say 'Visa or Mastercard,' which presents a great opportunity for ASPs to deliver the apps. (Jun 17, 2002)

Public Relations and ASPs Create a Buzz
trends — CRM, ERP, SFA are common abbreviations that come up when you're talking about Web-based applications. You can add PR to the list. Ironically, you may not hear much about it, but the ASP model and public relations are a natural fit. (Jun 13, 2002)

Smaller ASPs Focus on Success
strategy — There's no shortage of successful ASPs. It's just that many of them may be companies you've never heard of. ASPnews highlights five that we think are examples of companies that are going places by staying focused. (Mar 15, 2002)

The Tangled Web of Service Management
report — It's not exactly a match made in heaven — service-management vendors are trying to sell services to ASPs that are struggling themselves. A new Summit Strategies report focuses on this evolving and confusing market. (Oct 30, 2001)

Sometimes Free is the Only Way
strategy — Free services still play a vital part in a successful online business model, writes consulting analyst Phil Wainewright. (Jul 12, 2001)

Survey Says Software Publishers Moving to Service Model
One-half of software publishers currently deliver products as a service, according to software industry association survey. (Apr 26, 2001)