ASPnews.com -- Top 50 : November ASPnews Top 20

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November ASPnews Top 20
By
November 11, 2001

There's just one change to the Top 20 list of ASPs this month ... but that rumbling you can hear in the distance is the sound of an approaching horde of contenders. In fact, while only one new company cracked the list in November, several stand on the cusp. Whether any of those is strong enough to knock off one of the top 20 is the question for December.

ASPnews Top 20 Archive

»  October 2001 Top 20
»  October 2001 Top 20
»  September 2001 Top 20
»  August 2001 Top 20
»  July 2001 Top 20
»  June 2001 Top 20
»  May 2001 Top 20
»  April 2001 Top 20

Appshop is this month's newcomer. Arguably the most successful of all enterprise ASPs, Appshop has sustained its progress by a single-minded focus on an all-Oracle product line, and on working closely with the Oracle direct sales force. Indeed, there's some evidence that Appshop has actually won sales away from Oracle's in-house ASP operation, Oracle.com, purely on its ability to move fast and thus help close a sale.
Like many Bay Area ASPs, Appshop lost customers to the dot-com and telecoms industry collapse, it has recovered well and last month reported winning its 100th ASP customer, putting it well ahead of better-known rivals such as Corio and USi in terms of customer numbers. The privately held company does not publish revenues.
Making way for Appshop is OpenAir, which, despite continued development of its product set and customer base, has fallen behind the pace set by others and thus no longer passes the threshold required to maintain its position in the Top 20.

What is the ASPnews Top 20?

All entries in the Top 20 ASPs and the Top 20 ASP Infrastructure Providers lists are drawn from the ASP Industry Global 200 Directory, as published monthly by ASP News Review, the executive newsletter for the worldwide ASP and Web services industry.
The companies are selected based on several factors. Sheer size is just one parameter, which is weighted along with more qualitative assessments, such as respect among peers and talent to innovate within the ASP model as defined by ASPnews (see The ASP Value Chain for a detailed description).
For more on the process behind the Top 20 lists, see Global Top 20 — Your Questions Answered.
Such a fate hangs over other members of the Top 20 list, including several of the best-known enterprise ASPs. If the Top 20 were a ranking, then USi would have slipped perhaps as many as 10 places as a result of the news last month of its proposed rescue by Bain Capital, along with Q3 financials that showed a shrinking customer base and just a single new customer win.

On the Infrastructure Side
Despite divine's announcement that it is to acquire Data Return, the latter remains in our Top 20 infrastructure list until the acquisition closes (the doubts over the proposed Hewlett Packard-Compaq merger demonstrate that acquisitions don't always close).
Also, based on this morning's announcement that Qwest Communications is transferring its Exchange hosting services to subsidiary ASP Qwest Cyber Solutions, we will be re-examining's Qwest's place on the infrastructure list in December.

Top 20 ASPs

This is the list of companies that, in the view of ASPnews, are the world's 20 leading ASPs. For inclusion, companies must meet the following criteria:

Have ASP and/or Web services as their core business
Have a substantial and active customer base
Be able to demonstrate proven revenue streams
Be innovators within the ASP and/or Web services models
Be recognized as a leader by others within the industry

Company Description Location

Agilera Enterprise ASP Engelwood, Colo.

Appshop Enterprise ASP Fremont, Calif.

BlueStar Solutions Enterprise ASP Cupertino, Calif.

Corio Enterprise ASP San Carlos, Calif.

   Digital River ASP,
business ASP Eden Prairie, Minn.

Intranets.com Web service vendor Woburn, Mass.

Jamcracker ASP aggregator Cupertino, Calif.

ManagedOps ASP wholesaler Bedford, N.H.

McAfee.com Web service vendor,
Web service aggregator Sunnyvale, Calif.

NetLedger Web service vendor San Mateo, Calif.

Portera Systems Web services provider Campbell, Calif.

Qwest Cyber.Solutions Enterprise ASP Denver, Colo.

Salesforce.com Web service vendor San Francisco, Calif.

Surebridge Enterprise ASP Lexington, Mass.

   Telecomputing ASP and integrator Oslo Norway/Fort Lauderdale, Fla.

TriZetto Group Vertical service provider,
Web services ISV Newport Beach, Calif.

Upshot.com Web service vendor Mountain View, Calif.

USinternetworking Enterprise ASP,
application infrastructure provider Annapolis, Md.

WebEx Web service provider San Jose, Calif.

WebSideStory Web service provider San Diego, Calif.

Top 20 ASP Infrastructure Providers

These are the 20 companies that, in the view of ASPnews, are the most influential providers of software or infrastructure for the ASP and Web services industry. For inclusion, companies must meet the following criteria:

Have a substantial and active customer base of ASPs and/or Web service providers
Be active in their support and promotion of the ASP and/or Web services model
Be innovators within the ASP and/or Web services models
Be recognized as a leader by others within the industry

Company Description Location

New!   Abridean Infrastructure ISV Halifax, Nova Scotia

BMC Software Infrastructure ISV,
infrastructure ASP Houston, Texas

Cisco Systems Systems manufacturer San Jose, Calif.

Citrix Systems Infrastructure ISV Fort Lauderdate.Fla.

Compaq System manufacturer Houston, Texas

Computer Associates Infrastructure ISV Islandia, N.Y.

Data Return Application infrastructure provider,
managed hosting provider Irving, Texas

Digex Application infrastructure provider,
managed hosting provider Beltsville, Md.

Hewlett-Packard Systems manufacturer,
infrastructure ISV Palo Alto, Calif.

IBM Infrastructure ISV,
systems manufacturer,
application infrastructure provider Armonk, N.Y.

JD Edwards Enterprise ISV Denver, Colo.

Lawson Software Enterprise ISV,
e-business platform vendor Minneapolis, Minn.

Microsoft Enterprise ISV,
Web service vendor/aggregator Seattle, Wash.

Onyx Software Enterprise ISV Bellevue, Wash.

Oracle Enterprise ISV,
enterprise ASP Redwood Shores, Calif.

PeopleSoft Enterprise ISV,
enterprise ASP Pleasanton, Calif.

Progress Software Infrastructure ISV Bedford, Mass.

Qwest Hosting and access provider Denver, Colo.

Sun Microsystems, iPlanet Systems manufacturer,
infrastructure ISV Palo Alto, Calif.

Xevo Infrastructure ISV Marlboro, Mass.

What do you think of our choices? What ASPs and infrastructure providers are missing that deserve to be here? And what companies do you think made that list that shouldn't have? Critique our selections — or make your own list — in the ASP Discussion Forum.