May 2nd 2000: Xevo launched the production version of its ASP service management infrastructure platform yesterday (May 1st).

Aimed at enterprise ASPs servicing thousands of users, ASP Workbench streamlines and automates the provisioning, metering and packaging of complex applications.

"One of the things experienced ASPs understand intimately is that there are many dozens of steps that need to be done to set up a user with a single application," Xevo's VP marketing, Greg Kee, told ASP News Review in a briefing last week.

ASP Workbench allows ASPs to automate that process across multiple users. It also includes metering technology that gives ASPs the freedom to implement alternative pricing methodologies, such as maximum concurrent users per month, while other features facilitate service level agreement (SLA) enforcement, clear audit trails and increased flexibility in service offerings. Billing data can be exported to billing systems from Portal Software and other vendors.

Application vendors can use the metering capabilities to track how ASPs are deploying applications, as well as providing an audit trail that allows them to verify usage for licensing purposes. "There's a lot of interest [from vendors] in the management reporting," said Kee.

Marlboro MA-based startup Xevo Corp initially launched the product in a pilot version last September (see related ASPnews.com story, New technologies target ASPs, Sep 13th, 1999). It has since carried out trials with application vendors Great Plains and Onyx Software, infrastructure vendors Citrix and Cisco, hosting provider Verio, and ASPs Futurelink and Telecomputing. However Futurelink is the only ASP currently using the product to manage provisioning, Kee admitted.

"This is a big product and implementing it is an extensive undertaking for an ASP," he explained. "We are targetting relatively sophisticated ASPs. A good prospect for us is someone who has been doing application hosting for some while and has an understanding of how complex it is. To some degree we've been held back by the evolution of the market."

Xevo has been on the recruitment trail in the run-up to this month's launch. Former Inktomi executive Rick Mongeau joined as VP sales in March, and last month, longstanding Interliant executive Robert Dana joined as VP and chief architect. During his five-year stint at Interliant, Dana led product management and technology development for the ASP's application outsourcing and online rental offerings. At Xevo, he will lead liaison with key vendors including Microsoft and Cisco.

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