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Anatomy of an ASP: Computing's New Genus describes in detail all the elements that create an application service provider solution, providing the first-ever comprehensive definition of the ASP model. See a full contents listing below.
Now in a substantially revised and expanded new edition, this 57-page, 25,000-word report explains: - All of the many ingredients that go to make up a complete ASP solution
- Each different class of ASP found in the market today
- How ASPs price and market their services.
- How to assess an ASP's ability to deliver
- The key technologies in the ASP industry.
- The effect of ASP delivery on user enterprises
It is essential reading for all who need to compare and evaluate ASP solutions, whether as providers, developers, investors or users.
To order today for online delivery, click here>>
IMPORTANT NOTE FOR AMEX CARDHOLDERS - please click here>>.
Anatomy of an ASP: Computing's New Genus is available in Adobe Acrobat format for a price of £225* for a single copy, £475 for up to nine copies, £725 for up to nineteen copies or £975 for up to ninety-nine copies. (*£40 discount when bought in combination with our landmark first report, Packaged Software Rental: The Net's Killer App)
Anatomy of an ASP: Computing's New Genus, Edition 1.1
Introduction
Defining the new genus- Three strands of development
- Selective outsourcing
- Application hosting
- Portal computing
- All three converge
- Emergence of the ASP channel
- Network services
- Infrastructure
- Software
- Solution providers
- Evolutionary paths
- Advancing backwards
- Uneven development
- Low-level sophisticates
- E-business accelerators
- Subscription desktops
- The Ottoman prerogative
- An open taxonomy
A perfect anatomy- Customer proposition
- Product development
- Integration and bundling
- Product marketing
- Sales channel
- Contract definition
- Implementation
- Business infrastructure
- Financing
- Supplier relationships
- Operational procedures
- Professional and business services
- Customer service
- Technical support
- Subscription management
- Billing and payment processing
- Technology platform
- Operations management
- Data-centre operations
- Business continuance
- Network operations
ASPs in practice- The ASP stack
- Solution providers
- ASP aggregators
- Business service providers
- IT service providers
- Software providers
- Systems developers
- Independent software vendors (ISVs)
- Infrastructure providers
- ASP infrastructure providers (AIPs)
- Operational resource providers
- Computing resource providers (CRPs)
- Network service providers (NSPs)
- IP media streaming
- IP applications
Colocation providers (CRPs)- Connectivity providers
- The real picture
- Application outsourcers
- Hosting solutions
- Dot-com ASPs
Reaching the market- ASP pricing models
- To host or to rent?
- Slicing the package
- Channel resistance
- Internet models
- The provider as broker
- Selling through service
- Customer acquisition
- Traditional methods
- Trusted providers
- Working verticals
- Using Internet methods
- Managing delivery
- Maintaining a presence
- Packaging the sales process
- Integration at the point of consumption
Measuring ability to deliver- Service level commitments
- Contract definition
- Interpreting SLA commitments
- SLA monitoring and reporting
- when things go wrong
- Service level influencers
- Standard procedures
- Service level monitoring
- Reporting infrastructure
- In-house competence
Technology factors- Ready or enabled?
- The n tier model
- Componentisation
- Software messaging
- Twin-track strategies
- ASP enabling platforms
- Microsoft Windows Terminal Services (WTS)
- Citrix MetaFrame
- Alternative platforms
- ASP development platforms
- Microsoft DNA
- Oracle
- Java
- Sun-Netscape Alliance
- IBM
- Lotus Development
- Novell
- Progress Software
- Other vendors
- ASP infrastructure
- Security and performance
- Service deployment
- Service level management
- Client-side management
- Usage metering and billing
Enterprise effects- Applications as services
- Levelling competition
- Users as providers
- New modes of buying
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Free download
Based on the opening chapter of the full Anatomy report, this six-page white paper is a revealing introduction to the ASP landscape .. Download >> (PDF format, 37k).
Free upgrades
Buy edition 1.1 of Anatomy of an ASP: Computing's New Genus, and our editions licensing policy means you'll pay no extra for any further 1.x revisions we publish.
Welcome pack
NEW! New purchasers also receive Dawn of the application engine - a draft excerpt from a major forthcoming new ASPnews.com report, which outlines the emerging new shape of the ASP industry and the future roadmap for online application providers - for details, click here>>.
Plus a complete sample copy of the last-but-one issue of the ASP News Review newsletter - the influential insiders' guide to the ASP industry. To see a contents listing, click here>>.
Other reports
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ASP News Review
You've seen the website - now read the newsletter. ASP News Review is the definitive insider guide to the global application service provider industry, featuring news and views of the leading practitioners and detailed analysis of the burning issues. For more details, click here
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